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What is the status of my magazine subscription?
How do I change my address?
How do I pay my bill online?
How do I renew my magazine subscription?
How can I order back issues?
I subscribe to Cook's Illustrated magazine. Why can't I access the online recipes?
Can I join the website without subscribing to the magazine?
I think I missed an issue. What should I do?
Can I download a gift card?
How do I contact the editors or submit a Quick Tip?
How do I suggest a recipe to be published in Cook's Illustrated magazine?
Contact us
What is the status of my magazine subscription?
If you have questions about your magazine subscription, you can click here, or call us at 800-526-8442 inside the U.S. or 515-247-7571 outside the U.S.
How do I change my address?
If you have filled out a change of address form with your local USPS office, then you do not need to contact us. We subscribe to the USPS Address Change Service, which automatically updates our subscribers' addresses to reflect moves.If you wish to contact us directly to communicate your address change, you have a few options. You can change your mailing address here.
You can also call us at 800-526-8442 inside the U.S. or 515-247-7571 outside the U.S. Or you can write to us, sending a copy of your old magazine address label along with your new address information. Our customer service address is:
Cook's Illustrated
P.O. Box 7446
Red Oak, IA 51591-0446
How do I pay my bill online?
You can pay your bill online here.
How do I renew my magazine subscription?
You can renew your magazine subscription online here.
How can I order back issues?
You can order back issues of Cook's Illustrated for $5.00 each by contacting us at 800-611-0759 inside the U.S. or 515-246-6911 outside the U.S.
There is an additional shipping and handling fee of $2.95 for back issue orders.
Click here to order Cook's annuals.
I subscribe to Cook's Illustrated magazine. Why can't I access the online recipes?
A membership to our website is separate from a subscription to our magazine. Website memberships are $24.95 per year, and Cook's Illustrated subscribers receive a 20% discount when joining.
Related links:
Why we charge for online membership
What can I find online that is not in the magazine?
Can I join the website without subscribing to the magazine?
Yes. To start your free 14-day trial to CooksIllustrated.com, click here.
I think I missed an issue. What should I do?
Cook's Illustrated is published six times per year, with issues in Jan/Feb, Mar/Apr, May/Jun, Jul/Aug, Sep/Oct, and Nov/Dec. Your copies as a subscriber have both months listed on the front cover (e.g. March & April 2007). Copies sold through retail locations only list the second month of the two-month issue period (so that it is not pulled off magazine racks prematurely). The issues are identical.
Subscriber issues should arrive within the first two weeks of the month preceding the issue. For example, you should receive your Mar/Apr issue in February. If you have not received your issue by the first of the month for that issue (March 1 for the Mar/Apr issue), then please call us from 9 AM to 5PM EST, Monday to Friday, at 800-526-8442 inside the U.S. or 515-247-7571 outside the U.S.
Can I download a gift card?
Yes. Click here to download a gift card.
How do I contact the editors or submit a Quick Tip?
We don't accept freelance submissions of any kind. Comments, questions, and quick tip submissions should be sent to:
Editor
Cook's Illustrated
17 Station Street
Brookline, MA 02445
Fax: (617) 232-1572
E-mail: cooks@americastestkitchen.com
How do I suggest a recipe to be published in Cook's Illustrated magazine?
You can send a suggestion to cooks@americastestkitchen.com.
Contact us
If have questions about your magazine subscription, you can click here (please include your complete mailing address so we may better assist you with your request) or call us at 800-526-8442 inside the U.S. or 515-247-7571 outside the U.S. Hours are 9 AM to 5 PM Monday to Friday. |
